Privacy policy
Privacy Policy
This Privacy Policy explains how Healtyco collects, uses, shares, and protects personal information when you visit our website, place an order, contact us, or interact with our online store.
Overview
Welcome to Healtyco.com. Healtyco LLC is a DBA of NutricoreLabs LLC, a Delaware-registered company based in the United States. This Privacy Policy applies to information collected through our website, online store, customer support channels, email communications, marketing tools, and related services.
By using our website or purchasing from Healtyco, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
We collect personal information to operate our website, process orders, provide customer support, improve our services, prevent fraud, and communicate with customers.
| Type of Information | Examples | Purpose |
|---|---|---|
| Contact Information | Name, email address, phone number, billing details, shipping details | Order processing, customer support, delivery updates, account communication |
| Order Information | Products purchased, order number, order history, delivery status | Order fulfillment, returns, refunds, support, fraud prevention |
| Payment Information | Payment method, billing information, transaction details | Secure payment processing through third-party payment providers. Healtyco does not store full card details. |
| Marketing Information | Email preferences, newsletter signups, promotional engagement | Sending product updates, offers, wellness content, and marketing emails where permitted |
| Technical Information | IP address, browser type, device type, operating system, referring pages | Website performance, analytics, fraud prevention, security, user experience improvement |
| Cookie and Tracking Data | Cookies, pixels, tags, session data, product views, cart activity | Cart functionality, analytics, advertising, personalization, campaign measurement |
How We Collect Information
We may collect information directly from you, automatically through website technology, or through trusted service providers that help operate our store.
- When you place an order or create an account
- When you contact customer support
- When you subscribe to emails or promotional updates
- When you browse our website or interact with products
- When you use checkout, payment, shipping, or account features
- Through cookies, pixels, analytics tools, advertising tools, and similar technologies
How We Use Your Information
Healtyco uses personal information for legitimate business purposes related to ecommerce, customer service, security, marketing, and legal compliance.
- To process, confirm, ship, and deliver orders
- To process payments and prevent fraudulent transactions
- To provide customer support and respond to questions
- To manage returns, refunds, damaged items, or order issues
- To send order confirmations, shipping updates, and transactional messages
- To send promotional emails if you subscribe or otherwise permit marketing communication
- To improve our website, products, customer experience, and advertising
- To understand product interest, website activity, and campaign performance
- To comply with legal, tax, accounting, security, and business obligations
Payments and Security
Payments are processed securely through third-party payment providers. Healtyco does not store full credit card numbers or full payment card details on our own systems.
Our website uses security measures such as encrypted connections and trusted ecommerce infrastructure to help protect customer information.
Shopify and Service Providers
Healtyco.com operates on the Shopify ecommerce platform. Shopify and related ecommerce service providers may process personal information as needed to support website hosting, checkout, payment processing, order management, security, analytics, and store operations.
We may also use third-party tools and service providers for email marketing, analytics, advertising, fraud prevention, fulfillment, shipping, customer support, and business operations.
How We Share Information
We may share personal information with trusted third parties only as needed to operate our business, provide services, fulfill orders, improve our website, market responsibly, or comply with legal requirements.
- Ecommerce platform providers, including Shopify
- Payment processors and fraud prevention providers
- U.S.-based fulfillment and logistics partners
- Shipping carriers and delivery providers
- Email marketing and customer communication platforms
- Analytics and website performance tools
- Advertising and marketing partners
- Professional advisors, legal providers, tax providers, or compliance partners
- Government, regulatory, or legal authorities when required by law
Cookies and Tracking Technologies
Healtyco.com uses cookies, pixels, tags, analytics tools, and similar technologies to support website functionality, keep your cart active, remember preferences, understand website activity, measure performance, and improve the shopping experience.
These technologies may also help us show more relevant ads, measure advertising performance, and understand how visitors interact with our website.
You may control cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Targeted Advertising and Privacy Choices
We may use advertising partners and tracking technologies to help show ads that may be more relevant to your interests and to measure campaign performance.
Under certain U.S. state privacy laws, sharing personal information for targeted advertising based on activity across websites may be considered a “sale,” “sharing,” or “targeted advertising.”
Depending on where you live, you may have the right to opt out of these activities. You may also visit our Your Privacy Choices page or contact us at products@healtyco.com.
Global Privacy Control
If you visit our website with the Global Privacy Control, also known as GPC, opt-out preference signal enabled in your browser or browser extension, we will treat this signal as a request to opt out of activity that may be considered a sale, sharing, or targeted advertising under applicable privacy laws.
This request applies to the device and browser used to visit our website. If you use another device or browser, you may need to enable the same preference signal there as well.
Email Marketing and Unsubscribe
If you subscribe to Healtyco email communications, you may receive promotional emails, product updates, special offers, wellness content, cart reminders, or other marketing communications.
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link located in the footer of our marketing emails.
You may also request manual removal from promotional emails by contacting us at products@healtyco.com. Please allow up to 48 business hours for manual unsubscribe requests to be processed.
Even if you unsubscribe from promotional emails, you may still receive transactional emails related to your orders, shipping updates, customer support, account activity, or legal notices.
Data Retention
We retain personal information only as long as reasonably necessary for business, legal, security, tax, accounting, customer support, and operational purposes.
- Order and transaction records may be retained as needed for business, tax, accounting, legal, and customer support purposes.
- Marketing information is retained until you unsubscribe or request deletion, where applicable.
- Technical, cookie, and analytics data may be retained according to the settings of our analytics and service providers.
- Support communications may be retained to resolve issues, maintain records, and improve service quality.
Your Privacy Rights
Depending on your state, country, or region, you may have certain rights regarding your personal information.
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request a copy of your personal information
- Opt out of certain targeted advertising, sale, or sharing activities where applicable
- Withdraw marketing consent or unsubscribe from promotional emails
To submit a privacy request, contact us at products@healtyco.com. We may need to verify your identity before processing certain requests.
California and U.S. State Privacy Rights
Residents of certain U.S. states, including California, may have additional privacy rights under applicable state privacy laws. These rights may include access, deletion, correction, portability, and opt-out rights related to targeted advertising, sale, or sharing.
Healtyco will respond to eligible privacy requests as required by applicable law. Privacy rights may vary depending on your location and the nature of your request.
Children’s Privacy
Healtyco does not knowingly collect personal information from children under the age of 13. Our website and products are intended for adults and users who are legally able to make purchases online.
If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.
CBD and Age-Restricted Product Information
Some products sold by Healtyco may contain hemp-derived CBD or may be intended for adult use only. We may use information such as shipping location, order details, or customer communication to determine whether a product can be shipped or fulfilled.
Customers are responsible for ensuring products may be lawfully purchased and received in their location.
Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no online system, website, payment method, or electronic storage method can be guaranteed to be completely secure.
Customers should protect their account details, use secure passwords, and contact us if they believe their information has been compromised.
International Data Transfers
Healtyco is a United States business, but some service providers may process or store information in other locations. By using our website, you understand that your information may be transferred, processed, or stored in the United States or other locations where our service providers operate.
Third-Party Links
Our website may include links to third-party websites, payment services, social platforms, apps, tools, or external content. Healtyco is not responsible for the privacy practices, content, or security of third-party websites or services.
We encourage you to review the privacy policies of any third-party websites or services you use.
Policy Updates
Healtyco may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
Any updates will be posted on this page with an updated effective date.
Contact Us
For privacy questions, data requests, unsubscribe requests, or questions about how we handle personal information, please contact us at:
